Production support workflow

Features

AI QA, live inbox, CRM-lite, SaaS billing, email, WhatsApp, Telegram, Slack, webhooks, and Agent PWA.

AI QA console, citations, confidence, and low-confidence handoff

Workspace-scoped and tied to the existing Laravel support desk, CRM, billing, and AI tables.

IMAP/SMTP, Gmail OAuth, Outlook OAuth, and threaded email sync

Workspace-scoped and tied to the existing Laravel support desk, CRM, billing, and AI tables.

WhatsApp via Twilio, Telegram, and Slack normalized into conversations

Workspace-scoped and tied to the existing Laravel support desk, CRM, billing, and AI tables.

Envato purchase-code verification for buyer support/license checks

Workspace-scoped and tied to the existing Laravel support desk, CRM, billing, and AI tables.

Agent PWA with mobile inbox, push subscriptions, mentions, and reminders

Workspace-scoped and tied to the existing Laravel support desk, CRM, billing, and AI tables.

Addon ZIP index, docs, screenshots, webhooks, and connector health

Workspace-scoped and tied to the existing Laravel support desk, CRM, billing, and AI tables.